Digital Operations​

ITOaaS

ACS's IT Operations as a Service is an extension of your team that immediately matures your operational capabilities so IT can focus on business priorities.

IT infrastructure environments need to adapt to a growing number of mission-critical applications, increasing service levels and fast-changing business requirements. ACS for IT Operations Service is designed to enhance and extend the capabilities of your IT team. Rather than spending the majority of their time on day-to-day operational challenges, your team can focus on providing business value.

Collaboration Cloud Services

Productivity drives success, yet modernizing a communications system for improved collaboration typically raises concerns over large CapEx outlays, leases of quickly-outdated equipment, and maintaining expertise on mobile operating systems, complex video networking, and advancements in customer interaction tools.

 

With ACS  Collaboration Cloud Services, these risks are removed and your organization gains affordable access to current business voice, HD video and contact center technologies – all in a predictable monthly subscription.

Unified Communications as a Service – UCaaS 

Subscribe to real-time collaboration applications. Simple. Affordable. Flexible.

ACS UCaaS subscriptions include the following functionality: 


  • Voice, messaging, IM, presence
  • Desktop and mobile TelePresence
  • BYOD (Apple, Android, and more)
  • Cisco and other endpoints
  • Up to 10 devices per user

Telepresence as a Service – TPaaS

High-definition business video (also known as TelePresence) has become the hallmark of customer-centric organizations. They know face-to-face communication is essential for clarifying information, developing trust, and streamlining decisions.

Contact Center as a Service – CCaaS

 ACS has Contact Center as a Service subscriptions to support any size contact center.