ACS Center of Excellence (COEP) – Framework that defines a steering committee for evaluating and designing “Next Gen” solution services
ACS has established a Center of Excellence Program (COEP) to bridge its five service channels. Recognizing that IT solutions typically span its fulfillment, deployment, professional services, workforce services and managed services capabilities, ACS has created a formal process for coordinating the right people, processes and technology to bring new solutions to market for its customers.
ACS’ COEP Framework is one of five comprehensive methodologies for continually improving the delivery of IT services. It is focused on the design and optimization of innovative, next-generation solutions.